> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cloudcone.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Account Access Limited

If you have entered your password incorrectly, your account's access will be limited due to security reasons.

To have your account re-enabled, you will have to reset your password. The following steps will explain to you how to reset the password.

1. Visit https://app.cloudcone.com/login/forgot
2. Enter your email which you used while registering on our platform
3. Click on the "Request" button
4. Once that is done, you will receive a new email along with your login link

That's it! Once you click on the link, you will be redirected to add a new password, and your account will be unlocked.