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How to accept a service transfer from another CloudCone account

If you have received a service transfer token, follow this guide to use the token and accept a service transfer through our self-service transfer feature!

Steps to accept a service transfer from another CloudCone account

Log in to your CloudCone panel
Click on your profile icon in the top header menu.
Access the Profile and Settings page from the drop-down menu.

In the Profile and Settings page, scroll down to the ** "Other Settings" ** section

Expand the Service Transfers drop down by clicking on it

Here, you can paste the token received from the transferring account and click on the green ** "Continue" ** button

Transfer tokens are only valid for 24 hours. If the token expires a new token will need to be generated.

You will be redirected to a page to review the details of the transfer. Here you can see the service configuration, hostname, unpaid invoices etc.

Unpaid invoices will be transferred to the new user along with the relevant service and will be the new users responsibility.

After reviewing, click on the blue ** "Accept Transfer" ** to proceed

In the pop-up window, click on the blue ** "Yes, accept transfer button " ** to finalize the transfer.

Once completed, you can find the transferred service in your CloudCone panel.

Need more help? Follow this guide to learn how to generate service transfer tokens to transfer your service to another account and this guide to cancel a service transfer request.

Updated on: 09/30/2024

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