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General Information on our platform
WHMCS Module Installation and Setup Instructions
Our WHMCS module provides an automated solution for provisioning compute servers through WHMCS allowing you to offer them to your clients. The module allows you to provision servers either on our public cloud (where you would normally provision servers) or on a private hypervisor. Prerequisites Before setting up the module on your WHMCS server, you need to first generate an API key from CloudCone's client area. To do this; Log in and visit the API Settin
The Cloud Network
An insight into CloudCone's international network backbone Our networks are engineered from the bottom up to provide the high-availability requirements of our clients with redundant and divergent routed fiber-optic links to our clients with over 200 peers and multiple tier 1 transit providers such as Amazon, Google Fiber, Japan Telecom, Etisalat, Hutchison, TATA Communications and China Telecom. !(https://storage.crisp.chat/users/helpdesk/website/b4a6582f-f407-4054-b73c-d6e4bf698b1e/b9b09ab
How to use the API?
CloudCone offers a full REST API to take control of your account, we use an API key and API hash authentication method to authenticate your account to use the API Generating the Credentials You need to log in at https://app.cloudcone.com Navigate to the API Page under the profile menu Click on Generate new API Generate(https://storage.crisp.chat/users/helpdesk/website/b4a6582f-f407-4054-b73c-d6e4bf698b1e/43526bac-0b57-439f-89ec-11fb6a09a630.
Account Access Limited
If you have entered your password incorrectly, your account's access will be limited due to security reasons. To have your account re-enabled, you will have to reset your password. The following steps will explain to you how to reset the password. Visit https://app.cloudcone.com/login/forgot Enter your email which you used while registering on our platform Click on the "Request" button Once that is done, you will receive a new email along with your login link That's it! Once you c
Manage my email subscriptions
We regularly send out offers and other product updates right to your email, personalized for each of you. However, if you do not wish to receive specific product emails, you should be able to to do so by following this guide Visit https://app.cloudcone.com/user/ Scroll all the way down Click on the Email Subscriptions section Check the items which you wish to receive emails about !(https://storage.crisp.chat/users/helpdesk/website/b4a6582f-f407-4054-b73c-d6e4bf698b1e/ad9f7fa4
How to enable Cloud View on your instance?
Cloud View is a free add-on for Cloud and Dedicated Linux servers which helps you view detailed analytics inside your servers such as RAM/CPU/DISK/Network usage and top process list running on your server. Visit the manage page of your server and copy the command that is on the main page !(https://storage.crisp.chat/users/helpdesk/website/2d4cd5516f670e00/ghksmkdn
My Account Confirmation Link Doesn’t Work
If you're having trouble clicking the link sent to your email during signup, this article will help you out After signing up on CloudCone.com you will receive a link to verify your account and the email associated to it. If the link on the email doesn't work, the following steps will help you request another verification email. Visit https://app.cloudcone.com/login/forgot Enter your email which you used while registering on our platform Click on the "Request" button Once that is d
Delete your account from CloudCone
If you wish to delete your account from Cloudcone, you can follow the steps below to completely delete your account. To delete your account, Login to the CloudCone panel at https://app.cloudcone.com/ Click on your profile and select Settings from the drop-down menu. Settings(https://storage.crisp.c
How to view system sent emails?
If you need to view the system sent emails, this guide will help you! Login into your Cloudcone account. On the top right, click on your profile icon. System Sent Email Logs There you will see the System Email Log option, which you can select to view System Sent Emails!
How to enable 2-Factor Authentication
Login to the CloudCone panel at https://app.cloudcone.com/ Click on your profile and select Settings from the drop-down menu. Settings Scroll down to "Other Settings" and select Password and Security. Click on the Setup 2FA button. Setup 2FA(https://storage.crisp.chat/u
How to disable 2-Factor Authentication
Login to the CloudCone panel at https://app.cloudcone.com/ Click on your profile and select Settings from the drop-down menu. Settings Scroll down to "Other Settings" and select Password and Security. Click on the Turn off 2FA button. Turn off 2FA(https://storage.crisp.