Question 1

How to Add Funds to Your Account

Accepted Answer

How to add Cloud Credits to your account to keep it active and running

| Cloud Credits are the main method of payment used throughout CloudCone. You need to have Cloud Credits in your account to keep using our services.

Adding these credits can be done simply by;

logging into the CloudCone panel at https://app.cloudcone.com/
Navigate to the billing page found on https://app.cloudcone.com/billing
Select Add funds from the left navigation menu.
Add funds to your account by using 4 methods: PayPal, AliPay, Card on file or Promotional Codes.

PayPal

To add funds using PayPal, click the Add button and continue by following the steps on PayPal.

AliPay

To add funds via AliPay, enter the amount you need to add and click on the Add button, and you will be redirected to AliPay to complete the transaction

Card on file

To add funds using your card on file, enter the amount you need to add and click on the Add button.

| Make sure you have already linked a card to your CloudCone account for this method to work

P

Question 2

How billing works for promotional plans?

Accepted Answer

If you came across a promotional plan that is billed yearly / annually or monthly, we will bill you hourly for up-to 7 days, which will allow you a pro-rated credit if you decide to cancel within 7 days. However, we lock your funds for the full year or month respective to the plan.

So how does it bill hourly?

Q: How billing works for promotional plans?

<p>If you came across a promotional plan that is billed <strong>yearly</strong> / <strong>annually</strong> or <strong>monthly</strong>, we will bill you hourly for up-to 7 days, which will allow you a pro-rated credit if you decide to cancel within 7 days. However, we lock your funds for the full year or month respective to the plan.</p> <h1 id="sohowdoesitbillhourly">So how does it bill hourly?</h1> <p>As soon as you deploy the yearly or monthly paid plan, we will charge your account the cost as mentioned on the order page, and an invoice will be sent to you. Under the hood, your server is adding up hours.</p> <h3 id="whatifidestroyorcancelmyserver">What if I destroy or cancel my server?</h3> <p>If you destroy it within 7 days from the order date, we will offer you a credit of the remaining hours for your entire billing cycle to your account's cloud credits. If the server is cancelled after 7 days, no pro-rated cloud credits will be credited</p> <p><strong>Here's an example:</strong> You order a server which costs $30 per month, so per hour you are charged $0.04054, let's say you destroyed the server within 5 hours which is $0.2027, we will minus that amount from the bill that you paid $30 - $0.2027 = $29.79 and credit you the $29.79 back to your cloud credits so you can utilize it on other invoices, same goes to annual plans.</p> <p>||| Above example assumes the server is destroyed within 7 days from the order date</p>

As soon as you deploy the yearly or monthly paid plan, we will charge your account the cost as mentioned on the order page, and an invoice will be sent to you. Under the hood, your server is adding up hours.

What if I destroy or cancel my server?

If you destroy it within 7 days from the order date, we will offer you a credit of the remaining hours for your entire billing cycle to your account's cloud credits. If the server is cancelled after 7 days, no pro-rated cloud credits will be credited

Here's an example: You order a server which costs $30 per month, so per hour you are charged $0.04054, let's say you destroyed the server within 5 hours which is $0.2027, we will minus that amount from the bill that you paid $30 - $0.2027 = $29.79 and credit you the $29.79 back to your cloud credits so you can utilize it on other invoices, same goes to annual plans.

||| Above example assumes the server is destroyed within 7 days from the order date

Question 3

How am I billed for Compute Instances?

Accepted Answer

CloudCone Compute Instances billing is pretty straightforward, this article will explain everything you need to know

Hourly Billing

Instances are billed hourly, you will receive a bill on the 1st of every month for the previous month's hourly use which means you are charged for the number of hours your machine uses during the month. When you create your machine, you will see your total bill per hour and per month.

Hourly and Monthly Estimate

| You will need to add funds initially to your account's cloud credits (funds) to match the Monthly estimated bill, in order to deploy the specific plan

My plan is a promotional plan, is it billed the same?

If your plan is a promotional plan, we have a separate article which is found here

Question 4

Deploy a Cloud Server

Accepted Answer

|| How to create a cloud server at CloudCone with a few clicks

Deploying a Cloud Server on Cloudcone is easy and can be done within a few minutes by following these simple steps.

Log in to the Cloudcone panel at https://app.cloudcone.com/

Click on the ** Create new** button, which is the green colored button with a plus icon at the top right corner and select Cloud Server from the drop-down.

You will be taken to the Create instance page where you can select the resources and the configuration of your server.

For this tutorial, lets create a Cloud Server with 2 CPU cores, 2GB of RAM, 40GB Disk and 1 IPv4 address. You can select whatever values that best fit the needs of your Cloud Server.

Next, you can select an Operating System to deploy your server on. You can also select an Application Recipe to deploy a pre-configured application for your server. In this case, we will be deploying the Application Recipe Rocket.Chat.

Then type in a hostname. It's recommended to use a unique name which can be used to identify your server. To keep things simple, you can use a domain name which you might be planning to use with the server.

![](https://storage.crisp.c

Question 5

Install BBR on CentOS 7

Accepted Answer

TCP BBR has significantly increased throughput and reduced latency for connections on Google’s internal backbone networks, Google Search and YouTube by 4% on average globally – and by more than 14% in some countries.

BBR allows the 500,000 WordPress sites on our digital experience platform to load at lightning speed. According to Google’s tests, BBR's throughput can reach as much as 2,700x higher than today's best loss-based congestion control; queueing delays can be 25x lower. — Jason Cohen, Founder and CTO, WP Engine

Our KVM based Cloud Servers support BBR and we invite anyone wanting to increase network throughput to try it.

For a one-click installation of BBR choose the template that we have pre-built when installing or re-installing your server:

After the installation is complete, run the following commands to verify that BBR was successfully installed.

```[root@cloudcone ~]$ sysctl net.core.defaultqdisc net.core.defaultqdisc = fq

[root@cloudcone ~]$ sysctl net.ipv4.tcpcongestioncontrol net.ipv4.tcpcongestioncontrol = bbr```

Congratulations! You have successfully installed TCP BBR Congestion Control!

Question 6

Rebuild Your Instance

Accepted Answer

How to install a fresh OS onto your instance and boot it up.

If anytime you mess any installations, you are free to rebuild your instance and start from scratch by re-installing a fresh OS onto your instance.

||| This will format your disks and all your current data will be erased and are not recoverable.

To rebuild your instance you can follow these steps in order,

Log in to the CloudCone panel at https://app.cloudcone.com/
Navigate to the Compute page
Access the instance management page by clicking on the Manage button of your instance
Then select Rebuild from the left side navigation menu.

On the Re-Install Server page, select the operating system you want to install on your instance and click on the Re-install button. You will be asked to confirm your action. Click Yes to continue.

| You also can re-install to any of our one-click applications from the Application Recipes tab

Once you confirm, your server will be shutdown, and you can ping your IP to see when it is back online 😀

|| The rebuilding process will take around 40 seconds to complete and after that, you are good to go.

Frequently Read Articles

Browse All Categories