Question 1

How to Add Funds to Your Account

Accepted Answer

How to add funds to your account to keep it active and running

Funds are the main method of payment used throughout CloudCone. You need to have funds in your account to keep using our services.

Adding funds can be done simply by

logging into the CloudCone panel at https://app.cloudcone.com/
Navigate to the billing page found on https://app.cloudcone.com/billing
Select Add funds from the left navigation menu.
Add funds to your account by using 4 methods: PayPal, AliPay, Card on file or Promotional Codes.

PayPal

To add funds using PayPal, click the Add via PayPal button and continue by following the steps on PayPal.

AliPay

To add funds via AliPay, enter the amount you need to add and click on the Add button, and you will be redirected to AliPay to complete the transaction

Card on file

To add funds using your card on file, enter the amount you need to add and click on the Add button.

| Make sure you have already How to link a credit or debit card to my account? to your Clo

Question 2

How billing works for promotional plans?

Accepted Answer

If you came across a promotional plan that is billed yearly / annually or monthly, we will bill you hourly for up-to 7 days, which will allow you a pro-rated credit if you decide to cancel within 7 days. However, we lock your funds for the full year or month respective to the plan.

So how does it bill hourly?

Q: How billing works for promotional plans?

<p>If you came across a promotional plan that is billed <strong>yearly</strong> / <strong>annually</strong> or <strong>monthly</strong>, we will bill you hourly for up-to 7 days, which will allow you a pro-rated credit if you decide to cancel within 7 days. However, we lock your funds for the full year or month respective to the plan.</p> <h1 id="sohowdoesitbillhourly">So how does it bill hourly?</h1> <p>As soon as you deploy the yearly or monthly paid plan, we will charge your account the cost as mentioned on the order page, and an invoice will be sent to you. Under the hood, your server is adding up hours.</p> <h3 id="whatifidestroyorcancelmyserver">What if I destroy or cancel my server?</h3> <p>If you destroy it within 7 days from the order date, we will offer you a credit of the remaining hours for your entire billing cycle to your account's cloud credits. If the server is cancelled after 7 days, no pro-rated cloud credits will be credited</p> <p><strong>Here's an example:</strong> You order a server which costs $30 per month, so per hour you are charged $0.04054, let's say you destroyed the server within 5 hours which is $0.2027, we will minus that amount from the bill that you paid $30 - $0.2027 = $29.79 and credit you the $29.79 back to your cloud credits so you can utilize it on other invoices, same goes to annual plans.</p> <p>||| Above example assumes the server is destroyed within 7 days from the order date</p>

As soon as you deploy the yearly or monthly paid plan, we will charge your account the cost as mentioned on the order page, and an invoice will be sent to you. Under the hood, your server is adding up hours.

What if I destroy or cancel my server?

If you destroy it within 7 days from the order date, we will offer you a credit of the remaining hours for your entire billing cycle to your account's cloud credits. If the server is cancelled after 7 days, no pro-rated cloud credits will be credited

Here's an example: You order a server which costs $30 per month, so per hour you are charged $0.04054, let's say you destroyed the server within 5 hours which is $0.2027, we will minus that amount from the bill that you paid $30 - $0.2027 = $29.79 and credit you the $29.79 back to your cloud credits so you can utilize it on other invoices, same goes to annual plans.

||| Above example assumes the server is destroyed within 7 days from the order date

Question 3

How am I billed for Compute Instances?

Accepted Answer

CloudCone Compute Instances billing is pretty straightforward, this article will explain everything you need to know

Hourly Billing

Instances are billed hourly, you will receive a bill on the 1st of every month for the previous month's hourly use which means you are charged for the number of hours your machine is online. When you create your machine, you will see your total bill per hour and per month.

Hourly and Monthly Estimate

| You will need to add funds initially to your account's cloud credits (funds) to match the Monthly estimated bill, in order to deploy the specific plan

Your bill adds up in two different ways.

Online hours - number of hours your machine was online
Offline hours - number of hours your machine was offline

Online hours

When your machine is online, you are billed for all resources allocated to you which are CPU, RAM, Storage and IPs

Offline hours

When your machine is switched off (shutdown) you are only billed for Storage and IPs if your server is unused, turn it off to save you some hours

|| Offline hours are not applicable to promotional offers. Your final bill will be an addition of both the online and offline hours used by your instance.

My plan is a promotional plan, is it billed the same?

If your plan is a promotional plan, we have a separate

Question 4

Install BBR on CentOS 7

Accepted Answer

TCP BBR has significantly increased throughput and reduced latency for connections on Google’s internal backbone networks, Google Search and YouTube by 4% on average globally – and by more than 14% in some countries.

BBR allows the 500,000 WordPress sites on our digital experience platform to load at lightning speed. According to Google’s tests, BBR's throughput can reach as much as 2,700x higher than today's best loss-based congestion control; queueing delays can be 25x lower. — Jason Cohen, Founder and CTO, WP Engine

Our KVM based Cloud Servers support BBR and we invite anyone wanting to increase network throughput to try it.

For a one-click installation of BBR choose the template that we have pre-built when installing or re-installing your server:

After the installation is complete, run the following commands to verify that BBR was successfully installed.

```[root@cloudcone ~]$ sysctl net.core.defaultqdisc net.core.defaultqdisc = fq

[root@cloudcone ~]$ sysctl net.ipv4.tcpcongestioncontrol net.ipv4.tcpcongestioncontrol = bbr```

Congratulations! You have successfully installed TCP BBR Congestion Control!

Question 5

Deploy a Cloud Server

Accepted Answer

How to create a cloud server at CloudCone with a few clicks

Deploying a Cloud Server on Cloudcone is easy and can be done within a few minutes by following some simple steps.

First, log in to the Cloudcone panel at https://app.cloudcone.com/

Next click on the ** Create new** button, which is the green colored button with a plus icon in the top right corner and select Create instance from the drop-down.

You will be taken to the Create instance page where you can select the resources and the configuration of your server.

For this tutorial, I'm going to create a Cloud Server with 2 CPU cores, 2GB of RAM, 20GB Disk and 1 IPv4 address. You can select whatever the values that best fit the needs of your Cloud Server.

Next, select an Operating System for your server.

Then type in a hostname. It's recommended to use a unique name which can be used to identify your server. To keep things simple, you can use a domain name which you might be planning to use with the server.

![](https://storage.crisp.chat/users/helpdesk/website/b4a6582f-f407-4054-b73c-d6e4bf698b1e/52f79055-4

Question 6

Rebuild Your Instance

Accepted Answer

How to install a fresh OS onto your instance and boot it up.

If anytime you mess any installations the first time you are free to rebuild your instance and start from scratch by re-installing a fresh OS onto your instance.

||| This will format your disks and all your current data will be erased and are not recoverable.

To rebuild your instance you can follow these steps in order,

Log in to the CloudCone panel at https://app.cloudcone.com/
Navigate to the Compute page
Access the instance management page by clicking on the Manage button of your instance
Then select Rebuild from the left side navigation menu.

From the Rebuild page, select the operating system you want to install on your instance and click on the Re-install OS button. You will be asked to confirm your action. Click Yes to continue.

The rebuilding process will take around 40 seconds to complete and after that, you are good to go.

| Once you click the Re-install button, your server will be shutdown, and you can ping your IP to see when it is back online 😀

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