Q: How billing works for promotional plans and Virtual Private Servers?

If you came across a plan that is billed yearly / annually or monthly, we will bill you hourly for up-to 7 days, which will allow you a pro-rated credit if you decide to cancel within 7 days. However, after 7 days, you are charged for the full year or month respective to the plan. As soon as you deploy the yearly or monthly plan, we will charge your account the cost as mentioned on the order page, and an invoice will be sent to you. <h3 id="whatifidestroyorcancelmyyearlyormonthlybilledserver">What if I destroy or cancel my yearly or monthly billed server?</h3> If you destroy it within 7 days from the order date, we will offer you a credit of the remaining hours from your entire billing cycle to your account's cloud credits. If the server is cancelled after 7 days, no refund will be credited.

Question 1

How to Add Funds to Your Account

Accepted Answer

How to add Cloud Credits to your account to keep it active and running

| Cloud Credits are the main method of payment used throughout CloudCone. You need to have Cloud Credits in your account to keep using our services.

Adding these credits can be done simply by;

logging into the CloudCone panel at https://app.cloudcone.com/
Navigate to the billing page found on https://app.cloudcone.com/billing
Select Add funds from the left navigation menu.
Add funds to your account by using 4 methods: PayPal, AliPay, Card on file or Promotional Codes.

PayPal

To add funds using PayPal, click the Add button and continue by following the steps on PayPal.

AliPay

To add funds via AliPay, enter the amount you need to add and click on the Add button, and you will be redirected to AliPay to complete the transaction

Card on file

To add funds using your card on file, enter the amount you need to add and click on the Add button.

| Make sure you have already linked a card to your CloudCone account for this method to work

P

Question 2

How billing works for promotional plans and Virtual Private Servers?

Accepted Answer

If you came across a plan that is billed yearly / annually or monthly, we will bill you hourly for up-to 7 days, which will allow you a pro-rated credit if you decide to cancel within 7 days. However, after 7 days, you are charged for the full year or month respective to the plan.

As soon as you deploy the yearly or monthly plan, we will charge your account the cost as mentioned on the order page, and an invoice will be sent to you.

What if I destroy or cancel my yearly or monthly billed server?

If you destroy it within 7 days from the order date, we will offer you a credit of the remaining hours from your entire billing cycle to your account's cloud credits. If the server is cancelled after 7 days, no refund will be credited.

Question 3

How am I billed for Scalable Cloud Servers?

Accepted Answer

CloudCone Scalable Cloud Server billing is pretty straightforward, this article will explain everything you need to know

Hourly Billing

Scalable Cloud Servers are billed hourly, you will receive a bill on the 1st of every month for the previous month's hourly use, which means you are charged for the number of hours your Scalable Cloud Server uses during the month. When you create your Scalable Cloud Server, you will see your total bill per hour and per month.

Hourly and Monthly Estimate

| You will need to add funds initially to your account's cloud credits (funds) to match the Monthly estimated bill, in order to deploy the specific plan

My plan is a Virtual Private Server, is it billed the same?

If your plan is a VPS plan, we have a separate article which is found here

Question 4

Deploy a Scalable Cloud Server

Accepted Answer

|| How to create a Scalable Cloud Server at CloudCone with a few clicks

Deploying a Scalable Cloud Server on Cloudcone is easy and can be done within a few minutes by following these simple steps.

Log in to the Cloudcone panel at https://app.cloudcone.com/

Click on the ** Create new** button, which is the green colored button with a plus icon at the top right corner and select Scalable Cloud Server from the drop-down.

You will be taken to the Create instance page where you can select the resources and the configuration of your Scalable Cloud Server.

For this tutorial, lets create a Scalable Cloud Server with 2 CPU cores, 2GB of RAM, 40GB Disk and 1 IPv4 address. You can select whatever values that best fit the needs of your Scalable Cloud Server.

Next, you can select an Operating System to deploy your Scalable Cloud Server on. You can also select an Application Recipe to deploy a pre-configured application for your Scalable Cloud Server. In this case, we will be deploying the Application Recipe Rocket.Chat.

Then type in a hostname. It's recommended to use a unique name which can be used to identify your Scalable Cloud Server. To keep things simple, yo

Question 5

Rebuild Your Scalable Cloud Server

Accepted Answer

How to install a fresh OS onto your Scalable Cloud Server and boot it up.

If anytime you mess any installations, you are free to rebuild your Scalable Cloud Server and start from scratch by re-installing a fresh OS onto your Scalable Cloud Server.

||| This will format your disks and all your current data will be erased and are not recoverable.

To rebuild your Scalable Cloud Server you can follow these steps in order,

Log in to the CloudCone panel at https://app.cloudcone.com/
Navigate to the Compute page
Access the management page by clicking on the Manage button of your Scalable Cloud Server
Then select Rebuild from the left side navigation menu.

On the Re-Install Server page, select the operating system you want to install on your Scalable Cloud Server and click on the Re-install button. You will be asked to confirm your action. Click Yes to continue.

| You also can re-install to any of our one-click applications from the Application Recipes tab

Once you confirm, your Scalable Cloud Server will be shutdown, and you can ping your IP to see when it is back online 😀

|| The rebuilding process will take around 40 seconds to complete and after that, you are good to go.

Question 6

Install BBR on CentOS 7

Accepted Answer

TCP BBR has significantly increased throughput and reduced latency for connections on Google’s internal backbone networks, Google Search and YouTube by 4% on average globally – and by more than 14% in some countries.

BBR allows the 500,000 WordPress sites on our digital experience platform to load at lightning speed. According to Google’s tests, BBR's throughput can reach as much as 2,700x higher than today's best loss-based congestion control; queueing delays can be 25x lower. — Jason Cohen, Founder and CTO, WP Engine

Our KVM based Cloud Servers support BBR and we invite anyone wanting to increase network throughput to try it.

For a one-click installation of BBR choose the template that we have pre-built when installing or re-installing your server:

After the installation is complete, run the following commands to verify that BBR was successfully installed.

```[root@cloudcone ~]$ sysctl net.core.defaultqdisc net.core.defaultqdisc = fq

[root@cloudcone ~]$ sysctl net.ipv4.tcpcongestioncontrol net.ipv4.tcpcongestioncontrol = bbr```

Congratulations! You have successfully installed TCP BBR Congestion Control!

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