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Billing and Payments
How to pay for your services and information regarding billing
How to Add Funds to Your Account
How to add Cloud Credits to your account to keep it active and running Adding these credits can be done simply by; logging into the CloudCone panel at https://app.cloudcone.com/ Navigate to the billing page found on https://app.cloudcone.com/billing Select Add funds from the left navigation menu. Add funds to your account by
How billing works for promotional plans?
If you came across a promotional plan that is billed yearly / annually or monthly, we will bill you hourly for up-to 7 days, which will allow you a pro-rated credit if you decide to cancel within 7 days. However, we lock your funds for the full year or month respective to the plan. So how does it bill hourly? As soon as you deploy the yearly or monthly paid plan, we will charge your account the cost as mentioned on the order page, and an invoice will be sent to you. Under the hoo
What are our license and Add-on prices
If you require details about our license and pricing for add-ons, this article will help you out. You can find the prices for the license and the add-ons below. Licenses cPanel/WHM for VPS: Detailed cPanel pricing guide cPanel/WHM for Dedicated Server: $35 /MO for 150 accounts Windows Server License (2012 and 2016): $17 Resource Add-ons Extra IP for Dedicated Instances: $1.00 /MO Extra IP for Compute Instances: $1.00 /MO DDoS Protecte
How to link a credit or debit card to my account?
As parts of our payment methods, we support all major credit and debit cards available to date. Accepted Cards To add your card to and fund your account for future automatic billing, you can follow these easy steps. Visit https://app.cloudcone.com/billing Browse to the cards section from the left navigation tabs Click on the green Add Card button ![Ad
How to pay my invoices automatically?
If you need to automatically pay your invoices with your credit or debit card or your available funds on the profile, you can enable it by following these steps. Visit https://app.cloudcone.com/user/ On the bottom the page, you will find a billing section drop slider Click on it and set Auto Charge to Yes Switch on Auto Charge 4. Finally, click on sav
I was charged when adding a card to the system
If you are wondering why you have been charged for adding a card, this article will help you When you add a debit/credit card under your billing profile, an authorization fee of usually about $1 USD, will be placed against your card. This fee is placed in order to verify the card being used. This fee will be automatically refunded within 7 days.
How to pay invoices after adding funds?
To pay the invoice you would need to first add funds to match your amount due. Then, you would need to visit https://app.cloudcone.com/billing and select the invoices and click on the green button "Pay Selected" as seen in this screenshot Steps to pay your invoices Hope you got
In order to improve the quality of our services and to meet your support requirements on time, we are introducing administrative fees for some of our support tasks. The newly added fees will take effect from today, January 19th 2021, onwards and will be as follows: Adding/Changing IPv4 address: $2 per IP cPanel to cPanel migrations: $10 Promotional Plan Upgrades: $5 Restoration from Backups/Snapshots of a destroyed server (if enabled) $10 Cloning a snapshot of a