If you choose a VPS plan that is billed yearly, semi-annually, quarterly or monthly, the full cost will be charged upfront at the time of deployment, as listed on the order page. An invoice will be generated and sent to your registered email.

What happens if i cancel or destroy my server?

All payments for VPS and promotional servers are non-refundable and cannot be switched to a different plan once purchased.

If a verified technical issue on our side occurs within the first 7 days of deployment, you may qualify for a refund in the form of cloud credits. These credits can be used toward deploying another service. Please raise a support ticket immediately if you experience any technical issues, and ensure the server remains in your account so we can verify the reported issue.

How to confidently place an order

If you're unsure about committing to a long-term plan, we recommend:

• Starting with a monthly billing cycle to evaluate the service.
• Testing our network performance using our Looking Glass tool to check latency and speed from your region.

Updated on: 09/04/2025