• How to Add Funds to Your Account

  How to add Cloud Credits to your account to keep it active and running Adding these credits can be done simply by; logging into the CloudCone panel at https://app.cloudcone.com/ Navigate to the billing page found on https://app.cloudcone.com/billing Select Add funds from the left navigation menu. Add funds to your account byPopular

• How billing works for promotional plans and Virtual Private Servers?

  Updated Policy Effective June 7, 2025 Starting June 7th, 2025, CloudCone’s 7-day money-back guarantee will no longer apply. Most of our services will be non-refundable by default, including payments for: New orders Renewals Upgrades Add-ons However, your account’s unused 'Available Balance' (cloud credits) may still be eligible for refund upon request. This change allows us to maintain competitive pricing, reduce fraud and abuse, and continue offering a reliable and secure ePopular

• How am I billed for Scalable Cloud Servers?

  CloudCone Scalable Cloud Server billing is pretty straightforward, this article will explain everything you need to know Hourly Billing Scalable Cloud Servers are billed hourly, you will receive a bill on the 1st of every month for the previous month's hourly use, which means you are charged for the number of hours your Scalable Cloud Server uses during the month. When you create your Scalable Cloud Server, you will see your total bill per hour and per month. Hourly and Monthly EstimatePopular

• What are our license and Add-on prices

  If you require details about our license and pricing for add-ons, this article will help you out. You can find the prices for the license and the add-ons below. Licenses cPanel/WHM for SC2: Detailed cPanel pricing guide cPanel/WHM for Dedicated Server: $44/MO for 100 accounts Windows Server License (2016 and 2019): $17 Resource Add-ons Extra IP for Dedicated Instances: $1.00 /MO (Additional IPs will need to be purchased in blocks. Ex: /29,Some readers

• How to pay my invoices automatically?

  If you need to automatically pay your invoices with your credit or debit card or your available funds on the profile, you can enable it by following these steps. Visit https://app.cloudcone.com/user/ On the bottom the page, you will find a billing section drop slider Click on it and set Auto Charge to Yes Switch on Auto Charge 4. Finally, click on savSome readers

• How to link a credit or debit card to my account?

  As parts of our payment methods, we support all major credit and debit cards available to date. Accepted Cards To add your card to and fund your account for future automatic billing, you can follow these easy steps. Visit https://app.cloudcone.com/billing Browse to the cards section from the left navigation tabs Click on the green Add Card button AdSome readers

• How to pay invoices after adding funds?

  To pay the invoice you would need to first add funds to match your amount due. Then, you would need to visit https://app.cloudcone.com/billing and select the invoices and click on the green button "Pay Selected" as seen in this screenshot Steps to pay your invoices Hope you gotFew readers

• I was charged when adding a card to the system

  ​If you are wondering why you have been charged for adding a card, this article will help you When you add a debit/credit card under your billing profile, an authorization fee of usually about $1 USD, will be placed against your card. This fee is placed in order to verify the card being used. This fee will be automatically refunded within 7 days.Few readers

• Administrative Fees

  In order to improve the quality of our services and to meet your support requirements on time, we are introducing administrative fees for some of our support tasks. The newly added fees will take effect from today, January 19th 2021, onwards and will be as follows: Adding/Changing IPv4 address: $2 per IP Direct cPanel to cPanel migrations*: $25 Promotional Plan Upgrades: $5 Restore a destroyed server from a backup/snapshot (if enabled): $10 Billing Changes: *$5Few readers